Help Centre & FAQ

FAQ Score 8 – Complete Answers for Malaysian Players

Everything you need to know about your account, deposits, withdrawals, bonuses, football betting, Live Casino, esports, and more — answered clearly and concisely.

24/7 BM Support
Instant Answers
Secure Platform
50,000+ Malaysian Members
Account & Registration

Registering with Score 8 is simple and free. Click the "Register" button at the top of the page and fill in the registration form with your full name, username, email, Malaysian phone number, and password. The entire process takes under 3 minutes, and your account is activated instantly upon completion.
Make sure to use an active Malaysian phone number (starting with 01X) and a valid email address when registering.

The minimum age to register and play at Score 8 is 18 years. Score 8 enforces a strict KYC (identity verification) process, and any account found to belong to an underage individual will be closed immediately without prior notice. This is a non-negotiable policy we uphold to protect minors.

No. Each individual is only permitted to hold one (1) Score 8 account only. Holding multiple accounts (duplicate accounts) is a serious violation of Score 8's Terms & Conditions. If the system detects duplicate accounts, all associated accounts will be closed and balances may be forfeited. If you are experiencing issues with an existing account, please contact our support team.

To update account details such as your email address or phone number, log in to your Score 8 account and go to the "Account Settings" or "Profile" section. Any changes to sensitive information will require additional identity verification to keep your account secure. If you run into any issues, reach out to our support team via 24/7 live chat.

On the Log In, click the "Forgot password?" link. Enter the email address or Malaysian phone number registered to your account. You will receive password reset instructions within a few minutes. Check your spam folder if the email doesn't appear in your main inbox. If you're still having trouble, contact Score 8 support directly.
Deposit & Payment Methods

Score 8 accepts a wide range of popular local Malaysian payment methods:
  • Touch 'n Go eWallet – instantly
  • GrabPay – instantly
  • DuitNow – secure QR transfer
  • FPX Internet Banking – Maybank2u, CIMB Clicks, RHB, Hong Leong
  • Boost – Malaysian digital wallets
  • ShopeePay – Malaysian digital wallets
All deposits are credited instantly to your Score 8 account with no processing fees.

The minimum deposit at Score 8 is RM20 only — among the lowest of any leading betting platform in Malaysia. The maximum deposit limit depends on your chosen payment method and account verification level. Generally, daily limits range from RM500 to RM10,000 for FPX, and lower for e-wallets. Contact support for the exact limits on your account.

Almost all deposit methods at Score 8 – including Touch 'n Go, GrabPay, DuitNow, FPX, Boost, and ShopeePay – are credited to your account instantly or within under 1 minute. In the rare event that a deposit is not credited after 10 minutes, please contact our customer support immediately with proof of transaction (screenshot or reference number).

No. Score 8 does not charge any processing fees for deposits. The full amount you deposit is credited to your account balance. Any fees that may arise are from your payment provider's side (such as wallet limits or bank charges), which are beyond Score 8's control.
Withdrawal

Log in to your Score 8 account, go to the "Wallet" or "Withdrawal" section, select your preferred withdrawal method, enter the amount you wish to withdraw, and confirm your request. Withdrawals for KYC-verified accounts are typically processed within 3 to 10 minutes. Additional verification may be required for new accounts or your first large withdrawal.

The minimum withdrawal amount at Score 8 is RM50. There is no fixed maximum withdrawal limit, but withdrawals exceeding a certain amount may require additional identity verification to comply with security and anti-money laundering regulations.

There are several possible reasons for a withdrawal delay: (1) your KYC verification is not yet complete, (2) it is your first large withdrawal and requires additional security checks, (3) high-traffic periods where withdrawal request volumes are elevated, or (4) your payment account details do not match the name on your Score 8 account. Please contact our support team if your withdrawal has not been processed after 2 hours.

No. For security purposes and to comply with anti-money laundering regulations, Score 8 only allows withdrawals to a bank account or e-wallet that registered under the same name with your Score 8 account. Withdrawals to third-party accounts will not be approved and such requests will be automatically declined.
Bonus & Promotions

New Score 8 members are eligible for 100% first deposit welcome bonus up to RM388. This means if you deposit RM100, you'll receive an additional RM100 bonus, bringing your starting balance to RM200. The minimum deposit to claim this bonus is RM30. Terms and conditions apply – the bonus must be wagered at a specified rollover requirement before any withdrawal can be made.

The rollover requirement is a wagering condition that must be met before a bonus can be withdrawn as cash. For example, if the rollover is 10x and you receive a RM50 bonus, you must place a total of RM500 in bets (RM50 × 10) before that bonus can be converted into withdrawable cash. For full rollover details on each promotion, visit the Promotions ours.

Yes! Score 8 offers 10% weekly reload bonus for all active members. Every Monday, members who made a deposit the previous week are eligible for a 10% bonus based on their total weekly deposit amount. There is also a 5% weekly cashback for live casino and slots players. Check the Promotions for the full list of current promotions.

Generally, only one active bonus at a time — you must fulfil the rollover requirement on your current bonus before claiming a new one. However, certain special promotions such as cashback may be counted concurrently. Please review the terms and conditions for each promotion or contact our support team for further clarification.
Betting & Games

Score 8 offers a wide range of betting options and games:
  • Football – EPL, Malaysian Super League, Champions League, La Liga & 50+ leagues
  • Live Match – bet while the match is in play
  • E-Sports – Mobile Legends, PUBG Mobile, Dota 2, CS2
  • Cricket – IPL, ICC World Cup & international matches
  • Live Casino – Baccarat, Blackjack, Roulette, Dragon Tiger
  • Table Games – Poker, Blackjack, Roulette and more
  • Poker – Texas Hold'em, Omaha & more variants

Score 8 offers over 500 football betting markets, including: 1X2 (win/draw/lose), Asian Handicap, European Handicap, Over/Under total goals, Both Teams to Score (BTTS), correct score, first goalscorer, half-time/full-time result, and much more. All these bet types are available for Malaysia Liga Super, EPL, Champions League, and other major leagues worldwide.

Live betting at Score 8 lets you place bets while a match is in progress. Odds are updated in real time based on how the match unfolds. To access live betting, log in to your account and go to the Live Match. Make sure your account has a sufficient balance and a stable internet connection for the best experience.

In general, bets that have already been confirmed cannot be cancelled. This is standard practice in the betting industry. However, in very limited cases — such as bets placed unintentionally due to a system error — Score 8 support may be able to assist. Always review your bet slip carefully before confirming.

Betting limits at Score 8 vary depending on the sport, market type, and account level. Generally, the minimum bet is RM1 and the maximum can reach RM50,000 for major football markets such as the EPL and Champions League. The exact limits for each market are shown on the bet slip before you confirm. For higher limits, please contact our support team.
Security & Account

Score 8 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored on secure servers with restricted access. We also conduct regular security audits and have a system in place to detect suspicious login attempts. For more information, visit Privacy Policy ours.

If you suspect any suspicious activity on your Score 8 account, act immediately: (1) Change your password immediately via Account Settings, (2) Contact our customer support via live chat to temporarily freeze your account, (3) Review your login and betting history to identify any activity you did not perform. Our security team will investigate and assist you within 24 hours.
Account & Registration

Registering with Score 8 is quick and free. Click the "Register" button, fill in the form with your full name, username, email, Malaysian phone number, and password. The process takes under 3 minutes and your account is activated instantly.

The minimum age is 18 years. Accounts belonging to underage individuals will be closed immediately.

No. Each individual is only permitted one (1) account. Duplicate accounts will be closed and balances may be forfeited.

Click "Forgot password?" on the Log In and follow the instructions. A password reset link will be sent to your registered email.
Deposit & Payment Methods

Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay – all instant and fee-free.

The minimum deposit is RM20 only.

Almost all deposits are credited instantly or within under 1 minute. If it has been more than 10 minutes, please contact support.

No fees. The full amount you deposit is credited directly to your account balance.
Withdrawal

Log in, go to "Wallet" > "Withdrawal", select your method, enter the amount, and confirm. Withdrawals are processed within 3–10 minutes for KYC-verified accounts.

The minimum withdrawal is RM50.

No. Withdrawals can only be made to a bank account or digital wallet held in the same name as your Score 8 account.

This may be due to incomplete KYC, a large first-time withdrawal, or high-traffic periods. Contact support if it has been delayed for more than 2 hours.
Bonus & Promotions

100% welcome bonus up to RM388 on your first deposit. A minimum deposit of RM30 is required to claim this bonus.

A wagering requirement must be met before bonus funds can be withdrawn as cash. Example: a 10x requirement on a RM50 bonus means RM500 in bets must be placed first.

Yes! 10% reload bonus every Monday, plus a 5% weekly cashback on live casino & slots. Check Promotions in full.

Only one bonus can be active at a time. Complete the rollover requirement on your current bonus before claiming a new one.
Betting & Games

Football (EPL, Malaysian Super League), live matches, e-sports (Mobile Legends, PUBG), cricket, live casino, table games, and poker.

1X2, Asian Handicap, European Handicap, Over/Under goals, BTTS, correct score, first goalscorer, half-time/full-time, and over 500 other markets.

In general cannot be cancelled once confirmed. Always review your bet slip before confirming.

Minimum RM1, maximum up to RM50,000 for major football markets. Exact limits are displayed on the bet slip.

Why Score 8 Is Malaysian Players' Top Choice

Six key advantages that set Score 8 apart from other platforms

Fast Deposits & Withdrawals

Instant deposits via TnG, GrabPay, DuitNow & FPX. Withdrawals processed in just 3–10 minutes. No hidden fees, no hassle.

Min. Deposit RM20
Exciting Bonuses & Promotions

Welcome bonus up to RM388, 10% weekly reload bonus, 5% live casino cashback, and exclusive promotions regularly updated for loyal members.

Bonus Up to RM388
256-bit SSL Security

Your personal and financial data is protected by industry-standard 256-bit SSL encryption. An active 24-hour threat detection system keeps your account secure at all times.

256-bit SSL
Mobile-Friendly Platform

Fully optimised for Android and iOS. Bet from anywhere with no separate app download required — just access directly through your mobile browser.

Android & iOS
Live Matches & Real-Time Odds

Odds are updated every second across 500+ markets covering football, e-sports, cricket, and more. Live betting with real-time statistics for smarter wagering decisions.

500+ Markets
24/7 BM Customer Support

Score 8's friendly and well-trained support team is available around the clock via live chat to assist you in Bahasa Malaysia — no question is too small for us.

24/7 Bahasa Malaysia

Still Have Questions? Get in Touch

The Score 8 support team is available to assist you in Bahasa Malaysia 24 hours a day

Live Chat

The fastest way to get help. Click the chat icon at the bottom of the page to connect directly with our team in Bahasa Malaysia.

Response < 1 Minute
Support Email

Send us your detailed enquiry or any supporting documents via email. We respond within 24 business hours.

support@score8.im
Help Centre

Check this FAQ for instant answers. Over 90% of common queries can be resolved directly from this page without needing to contact us.

Available 24/7

Why This Score 8 FAQ Page Matters to You

We get it — when you want to bet on tonight's Malaysia Liga Super match or jump into a live casino game, the last thing you want is to waste time hunting for answers to basic questions. That's why Score 8 has put together this comprehensive FAQ page — so you can get the answers you need quickly and get straight back to enjoying your betting experience.

This Score 8 FAQ covers all the key aspects of the platform — from registering a new account and accepted deposit methods including Touch 'n Go eWallet and GrabPay, to fast withdrawal processes, bonus and promotion terms, and the types of bets available for EPL football, Malaysia Super League, esports, cricket, and live casino. Every answer is written clearly for easy understanding.

Important Note: If you can't find the answer to your question in this FAQ, don't hesitate to reach out to the Score 8 customer support team via live chat, available 24/7 in Bahasa Melayu. We're always here to help.

Tips for the Best Experience on Score 8

Based on questions and feedback gathered from thousands of active Score 8 members across Malaysia, here are some practical tips to help you get the most out of our platform:

First, always make sure your KYC (identity verification) is completed early — before you make your first large withdrawal. This will significantly speed up the withdrawal process. Second, take advantage of the deposit limit and loss limit tools in the Responsible Gaming to manage your betting budget more effectively. Third, visit the Promotions us regularly, as there are limited-time promotions exclusively available to active members.

About the Security of Your Score 8 Account

Your account security is Score 8's top priority. Our platform uses 256-bit SSL encryption for all transactions and data transfers. We also recommend using a strong password (a combination of uppercase and lowercase letters, numbers, and symbols), changing your password regularly, and never sharing your login details with anyone. If you suspect any unauthorised activity on your account, contact our support team immediately.

Ready to Get Started? Register with Score 8 for Free Today!

Not a Score 8 member yet? Join 50,000+ Malaysian players enjoying EPL football betting, Liga Super, live casino, e-sports, cricket, and poker. Registration is free, welcome bonus up to RM388, minimum deposit RM20 via TnG or GrabPay!

Register Free Now Log In
Bahasa Melayu